:root{--ink:#14213d;--ink2:#3d4a66;--bg:#f4f6fa;--card:#fff;--line:#d6dbe6;--acc:#f2a900;--acc-ink:#1b1b1b;--ok:#1f7a3f;--err:#b3261e;--focus:#2563eb;--r:14px}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;font-size:17px;line-height:1.45;color:var(--ink);background:var(--bg)}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--focus);outline-offset:2px}
.top{position:sticky;top:0;z-index:5;display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 14px;padding-top:max(10px,env(safe-area-inset-top));background:var(--ink);color:#fff}
.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:18px;min-width:0}
.brand img{border-radius:9px;flex:none}
.brand span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.top-actions{display:flex;gap:8px;flex:none}
.chip{border:1.5px solid rgba(255,255,255,.55);background:transparent;color:#fff;border-radius:999px;padding:7px 14px;min-height:40px;font-size:15px;cursor:pointer}
.chip:hover{background:rgba(255,255,255,.12)}
main{max-width:640px;margin:0 auto;padding:16px 14px 8px}
h1{font-size:26px;line-height:1.2;margin:6px 0 6px}
.lead{margin:0 0 16px;color:var(--ink2)}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:14px 14px 16px;margin:0 0 14px;min-width:0}
fieldset.card{border:1px solid var(--line)}
legend{display:flex;align-items:center;gap:10px;font-weight:700;font-size:19px;padding:0 4px;float:left;width:100%;margin-bottom:10px}
legend+*{clear:both}
.num{display:inline-grid;place-items:center;width:28px;height:28px;border-radius:50%;background:var(--acc);color:var(--acc-ink);font-size:15px;flex:none}
.req{color:var(--err)}
.media-btns{display:grid;grid-template-columns:1fr 1fr;gap:10px;clear:both}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1.5px solid var(--ink);background:#fff;color:var(--ink);border-radius:12px;padding:12px 14px;min-height:52px;font-weight:600;cursor:pointer;text-align:center;-webkit-tap-highlight-color:transparent}
.btn:hover{background:#eef1f7}
.btn.big{min-height:64px;font-size:17px;white-space:nowrap}
@media (max-width:400px){.btn.big{font-size:16px;padding:10px 8px}}
.btn.wide{grid-column:1/-1;width:100%}
.btn.ok{border-color:var(--ok);color:var(--ok)}
.btn.primary{background:var(--acc);border-color:var(--acc);color:var(--acc-ink)}
.btn.primary:hover{background:#ffbb1f}
.btn.huge{width:100%;min-height:60px;font-size:20px;font-weight:800}
.btn:disabled{opacity:.6;cursor:wait}
.hint{color:var(--ink2);font-size:15px;margin:8px 0 0}
.center{text-align:center}
.error{color:var(--err);font-weight:600;background:#fdecea;border-radius:10px;padding:10px 12px;margin:10px 0}
.files{list-style:none;padding:0;margin:10px 0 0;display:grid;grid-template-columns:repeat(auto-fill,minmax(96px,1fr));gap:10px}
.files li{position:relative;background:#eef1f7;border-radius:10px;overflow:hidden}
.thumb{display:block;width:100%;aspect-ratio:1;object-fit:cover;background:#dfe4ee}
.fname{display:block;font-size:13px;padding:4px 6px}
.rm{position:absolute;top:4px;inset-inline-end:4px;width:34px;height:34px;border-radius:50%;border:0;background:rgba(0,0,0,.65);color:#fff;font-size:16px;cursor:pointer}
.types{display:grid;gap:8px;clear:both}
.type{display:flex;align-items:center;gap:12px;border:1.5px solid var(--line);border-radius:12px;padding:12px;min-height:52px;cursor:pointer}
.type input{width:22px;height:22px;flex:none;accent-color:var(--ink)}
.type:has(input:checked){border-color:var(--ink);background:#eef1f7;font-weight:600}
.field{display:block;margin-top:12px}
.field>span{display:block;font-weight:600;margin-bottom:5px}
input[type=text],input:not([type]),input[type=tel],input[type=email],input[type=password],input[type=date],input[type=datetime-local],textarea,select{width:100%;border:1.5px solid var(--line);border-radius:10px;padding:12px;min-height:50px;background:#fff}
textarea{resize:vertical}
input:focus,textarea:focus,select:focus{border-color:var(--focus)}
#gpsBtn{margin-top:12px}
.check{display:flex;align-items:flex-start;gap:12px;margin-top:12px;cursor:pointer}
.check input{width:24px;height:24px;flex:none;margin-top:1px;accent-color:var(--ink)}
.big-check{font-weight:700;clear:both;margin-top:0}
.progress{margin:12px 0}
.bar{height:12px;background:#dfe4ee;border-radius:99px;overflow:hidden}
.bar span{display:block;height:100%;width:3%;background:var(--ok);transition:width .2s}
.done{text-align:center;padding:28px 18px}
.big-ok{width:74px;height:74px;border-radius:50%;margin:0 auto 6px;display:grid;place-items:center;background:var(--ok);color:#fff;font-size:42px;font-weight:800}
.ref{font-size:40px;font-weight:800;letter-spacing:1px;margin:4px 0 10px}
.foot{max-width:640px;margin:0 auto;padding:6px 14px 28px;color:var(--ink2);font-size:14px;text-align:center}
.ferr{color:var(--err);font-weight:600;font-size:15px;margin:6px 0 0}
.ferr::before{content:"⚠ "}
.private-note{clear:both;margin:0 0 4px;background:#eef6ee;border:1px solid #cfe6d4;border-radius:10px;padding:10px 12px;font-size:15px;color:#1d4d2c}
.hp{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;opacity:0;pointer-events:none}
html,body{overflow-x:hidden}
[hidden]{display:none!important}
@media (min-width:700px){h1{font-size:30px}main{padding-top:26px}}
/* ---------- admin ---------- */
.admin main{max-width:1200px}
.login{max-width:380px;margin:40px auto}
.filters{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;align-items:end}
.filters label{font-size:14px;font-weight:600}
.filters input,.filters select{margin-top:4px;min-height:44px;padding:8px 10px}
.toolbar{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin:12px 0}
.toolbar .btn{min-height:44px;padding:8px 14px}
.count{color:var(--ink2);font-size:15px}
.table-wrap{overflow-x:auto;background:#fff;border:1px solid var(--line);border-radius:var(--r)}
table{border-collapse:collapse;width:100%;font-size:15px}
th,td{text-align:left;padding:10px 10px;border-bottom:1px solid var(--line);vertical-align:top}
th{background:#eef1f7;font-size:13px;text-transform:uppercase;letter-spacing:.03em;white-space:nowrap}
tbody tr{cursor:pointer}
tbody tr:hover{background:#f7f9fc}
.pill{display:inline-block;border-radius:99px;padding:2px 10px;font-size:13px;font-weight:700;white-space:nowrap;background:#eef1f7}
.s-new{background:#fff1c2}.s-reviewed{background:#dbe8ff}.s-sent_company{background:#e6dcff}.s-sent_police{background:#ffdcdc}.s-done{background:#c9efd5}.s-closed{background:#e4e7ee}
.empty{padding:30px;text-align:center;color:var(--ink2)}
dialog{border:0;border-radius:16px;padding:0;width:min(760px,96vw);max-height:92vh}
dialog::backdrop{background:rgba(10,20,40,.55)}
.dlg-head{display:flex;justify-content:space-between;align-items:center;padding:12px 16px;background:var(--ink);color:#fff;position:sticky;top:0}
.dlg-body{padding:14px 16px 18px}
.dlg-body dl{display:grid;grid-template-columns:max-content 1fr;gap:6px 14px;margin:0 0 12px}
.dlg-body dt{font-weight:700;color:var(--ink2)}
.dlg-body dd{margin:0;white-space:pre-wrap;word-break:break-word}
.gallery{display:grid;gap:10px;margin:10px 0}
.gallery img,.gallery video{width:100%;max-height:70vh;object-fit:contain;background:#111;border-radius:10px}
.row{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.row select{width:auto;min-width:180px}
.danger{border-color:var(--err);color:var(--err)}
@media (max-width:700px){.hide-sm{display:none}th,td{padding:9px 7px}.dlg-body dl{grid-template-columns:1fr;gap:2px}.dlg-body dt{margin-top:8px;font-size:14px}}

.btn.ghost{border-style:dashed;font-weight:600;min-height:48px}
.check-link{margin:0 0 16px}
.res-title{margin:0 0 10px;font-size:22px}
.steps{list-style:none;margin:0 0 14px;padding:0;display:grid;gap:8px}
.steps li{position:relative;padding:10px 12px 10px 42px;border-radius:10px;background:#eef1f7;color:var(--ink2)}
.steps li::before{content:"";position:absolute;left:12px;top:50%;width:18px;height:18px;margin-top:-9px;border-radius:50%;border:2px solid #9aa5bb;background:#fff}
.steps li.done{color:var(--ink)}
.steps li.done::before{background:var(--ok);border-color:var(--ok)}
.steps li.current{font-weight:800;background:#e3f2e8;outline:2px solid var(--ok)}
.res-note{background:#fff8e1;border:1px solid #f2d27a;border-radius:10px;padding:10px 12px;margin:0 0 12px}
.res-note p{margin:4px 0 0;white-space:pre-wrap}
.res-facts{display:grid;grid-template-columns:1fr;gap:2px;margin:0}
.res-facts dt{font-weight:700;color:var(--ink2);font-size:14px;margin-top:8px}
.res-facts dd{margin:0;white-space:pre-wrap;word-break:break-word}
#backHome{margin-top:6px}

.media-item{margin:0;display:grid;gap:8px}.media-item figcaption{display:flex}.dl-btn{text-decoration:none;min-height:46px;padding:8px 14px;width:100%}.dl-all{text-decoration:none;width:100%;min-height:50px}
.show-pw{display:flex;align-items:center;gap:8px;margin-top:10px;font-size:15px;color:var(--ink2)}.show-pw input{width:auto;min-height:0}.install-box{margin-top:18px;border-top:1px solid var(--line);padding-top:14px}.ok-msg{color:var(--ok);font-weight:600;margin:10px 0}#pwDlg form{display:block}
.pw-short{display:none}@media (max-width:520px){.pw-long{display:none}.pw-short{display:inline}}